Privacy Policy

Privacy Policy

ARAKAWA CHEMICAL INDUSTRIES. LTD. (hereafter "ARAKAWA") considers that appropriate handling and protection of personal information is an important social responsibility, and to carry out this responsibility, Arakawa undertakes the protection of personal information based on the following policy.

Compliance with laws and regulations concerning the protection of personal information

ARAKAWA will comply with all applicable laws and regulations concerning the protection of personal information when handling personal information.

Collection of personal information

ARAKAWA will clearly state the purpose of personal information and collect it by appropriate and fair means, and use it within the scope of the purpose of use .

Use of personal information

ARAKAWA will use personal information in the following purpose on the basis of your consent and when we need to fulfill a contract.

 ・For provision of products, services and its related information of the ARAKAWA;

 ・For responding to inquiries from customers and request of documents;

 ・For employment selection procedures for job applicants and the relevant internal procedures

Measures for secure management of personal information

ARAKAWA will take necessary and appropriate secure management measures against risks such as unauthorized access, loss, destruction, modification, and leakage of personal information.

  <Technical measures in protection>

  ・Managing access control to personal information : limiting authorized personnel, managing passwords

  ・Restricting the means for transporting personal information

  ・Preventing incorrect access from outside the company : setting Firewall, installing antivirus software

  <Organizational measures in protection>

   ARAKAWA establishes internal regulations regard to personal information protection. In addition, we modify privacy policy and internal rules time
   to time for continuous improvement.

Providing personal information to third parties

ARAKAWA will not disclose or provide personal information to any third party without advance consent, except when required by laws and regulations and when the disclosure or provision of personal information is subject to laws and regulations or legally binding requests.

Notification of purpose of use, disclosure, correction, deletion, suspension of use, etc. of personal information

When ARAKAWA is requested by a user to provide notification regarding the purpose of use, disclose, correct, delete, dispose or stop using his/her personal information, Arakawa will respond to such requests promptly except when required by laws and regulations. If the use of personal information is no longer necessary for the purpose, we will dispose it appropriately to prevent information leakage, only when we need to carry out business activities.

Streamlining, consecutive reviews, and improvements of security management system for personal information

ARAKAWA will establish personal information protection regulations to protect personal information, streamline the security management system for personal information, conduct in-company education and training, and continuously implement reviews and improvements.

Cookie Policy

ARAKAWA will collect Cookie information stored in customers' PC and use it associated with browse history and attribute information such as age, gender and profession. It is impossible to identify particular individual only with Cookie, however, when we use it with particular personal information, it shall be recognized as personal information. If you do not agree with this Cookie policy, you are able to refuse Cookies by changing your browser settings. Please note that if you refuse to accept them, you may not be able to receive one of our services.

[Inquiries regarding personal information]
3-7 Hiranomachi 1-chome, Chuo-ku, Osaka 541-0046
ARAKAWA CHEMICAL INDUSTRIES , LTD.  Administrative H.Q. General Affairs Dept.
Tel: +81-6-6209-8505 Fax: +81-6-6209-8543
Open: Monday- Friday 9:00AM-5:00PM
Close: Weekends and holidays

Revised on 1st January, 2022